Most lock emergencies start with something small: a key that won't turn, a lock that looks wrong, a pocket that's suddenly empty. The first step matters more than speed.
A lock that looks tampered with
Scratches around the keyhole, a loose cylinder, a strike plate pulled away. Don't touch it. Call the police first, then have the lock replaced and the others rekeyed.
A smart lock that's gone dark
Try fresh batteries and the mechanical override key. Many models also have external battery contacts. If it still won't open, a locksmith with electronic lock experience can help.
Keys lost with your address
If the keys went with a wallet or mail, rekey the exterior locks quickly. Whoever has them knows where they fit.
A safe that won't open
Check the batteries on a keypad safe and look for an override keyhole. Non-destructive opening comes first; some methods leave a safe unusable, so ask before work starts.
Locked out late at night
Wait somewhere lit, keep your phone charged, and have ID ready for once you're inside. Calls are answered Monday through Sunday, all day.
Holiday and weekend lockouts
Trips, guests and spare keys handed around make holidays busy. Collect spares from past visitors, and leave one with a trusted neighbor rather than under the mat.
When you call
You hear an approximate estimate from the published prices, and the locksmith confirms the price before starting. More on the emergency page.
